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Practice Management Articles

As a member of the IAO, you have access to this section of Practice Management Articles to review or print and review with your office team.


Above and Beyond Our Call of Duty (PDF)
By Penny Tremblay, CTM, CL

Avoiding Abandonment (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Bond Failure Analysis (PDF)
By June Williamson, RDH

Business is Business (English (PDF)) (French (PDF))
By Isabelle Lavalee, BSc, Cert GRH; & Karine Sirois, Cert GRH

Delegate with Empowerment (PDF)
By Penny Tremblay, CTM, CL

Developing an Effective Employee Manual (PDF)
Anonymous

The Dental Professionals Quiet Health Culprit (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Documenting Informed Consent (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Fee or Free? (PDF)
By June Williamson, RDH

Feed Me Feedback (PDF)
By Penny Tremblay, ACG, CL

Instrument Care Troubleshooting for the Dental Staff (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Is Your Dental Team Marketing and Promoting Your Practice? (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Managing Patient Finances (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Motivate Your Practice with Recognition (PDF)
By Penny Tremblay, CTM, CL

Motivate Your Team by Communicating (PDF)
By Penny Tremblay, CTM, CL & June Williamson, RDH

Motivate Your Team with Continued Education (PDF)
By Penny Tremblay, CTM, CL

Orthodontic Records: More Than Just Models and Photos (PDF)
By June Williamson, RDH

The Orthodontic Train (PDF)
By Penny Tremblay, CTM, CL

The Sandwich Technique (PDF)
By Penny Tremblay, CTM, CL

So… you’ve been asked to be a Speaker? (PDF)
By Penny Tremblay, CTM, CL

Successfully Treating Disabled Patients (PDF)
By Cindy L. Hutcheson, CDA, COA, CDPMA, COMSA, FADAA, BS

Ten Ways To Do More Orthodontics Immediately (PDF)
By June Williamson, RDH

Tips For Effective Meetings (PDF)
By Penny Tremblay, CTM, CL

To Close or Not To Close (PDF)
By June Williamson, RDH